An Audio Announcement is substantially an audio file that can be played to the caller through
a special function of the IVR or the incoming trees.
Global System offers a service of professional recording to the clients for their Audio
Announcements, for further information consult our portal http://www.gls-net.it.
The audio files must be recorded with a normal audio editor, in Microsoft Windows there is
the "Sound recorder" but there are many others more advanced ones, one of these is
Audacity that we recommend because it's simple to use and it's freeware:
Now you only need to click on 
After having inserted the description click on Browse and select the file just saved and click on
add.
The files will be converted in .gsm and it will be immediately available for the station
.
If you wish to listen to it after having saved the changes click on the button 
or "Applies
Changes", you’ll have to dial the relative code "Listening "relative in the list of Audio
Announcements.
You just need to pick up the receiver and dial * 4*<code> to instantly play the Audio
Announcement.
You can modify the description of the Audio Announcement clicking on 
or to remove the
file clicking on the button
.
It is not possible to modify the audio file without removing it and re send it to the
server for conversion reasons related to the of audio format of the station.
